EZE Client Testimonials and Reviews

Q: Hi Eddie. Can you give a brief introduction and some background about your house and why you were looking to sell it?

Sure, definitely. I inherited my late parents' house a number of years back, and since then had been letting a family friend stay in the house for some time. Once they were out of the house and moved on, the house was definitely in need of some love — it had not really been kept up over the years. So it was time for me; I think I was ready to close that chapter and sell the house.

Q: How did you find EZE, and what other options were you considering for selling the house?

I admittedly had done quite a bit of searching online, trying to find a path forward. The house is in Southwest Michigan and I live in another state, so it wasn't easy for me to sit there and make sure all the right things were done — let alone know all the right things that needed to be done to sell. Fortunately, I came across your page. I wish I would have found it earlier. I did look around and speak with investors and people offering cash, but just like everyone else in a similar situation, it didn't feel right — one, to let go of my late parents' house that way; two, I wanted to see it go to a family. All things aside, I'm very happy and fortunate that I came across your page.

Q: What did that process look like when we first met, walked through the house, and talked through what things might look like?

The house was not necessarily in the greatest shape — there was a large, overwhelming portion of things that needed to be cleaned out, cleared out, thrown out, and repaired. It was nice during our initial walkthrough to actually hear about some of the things that could be done, and the options for not only getting the place ready but getting it into a more desirable shape for the next buyer or homeowner. That helped put things at ease. I was definitely overwhelmed because it takes me a few hours to get there and a few hours back, so I could only spend so much time there in fragments. Meeting with you helped ease some of the things that kept me up at night.

Q: After we met, why did you end up choosing to go with EZE?

Honestly, I really felt comfortable working with you. I liked the ideas you had, and everything was very clear as far as the immediate things that needed to be addressed. Everything seemed very fair. Working through the estimates at a high level, the end result was spot on. There are always variables when you're repairing a house, but the main aspect was the comfort level I had, the way you explained things, and how logical everything seemed. I was very happy with the timelines you presented — I thought they were very fair — and just overall really happy with the options you provided.

Q: Can you share what EZE did to help, for people who don't know?

It might be easier to say what you didn't help with — the shorter list. At a high level: removal of everything on the inside that needed to go, including a lot of junk, old carpeting, and things that were past their time. We needed a roof repair, so the roof was replaced, and I was very happy with the outcome and the excellent work. Interior-wise: flooring, getting the kitchen in the right shape, the bathroom, looking at the subflooring — all the things anyone coming into a house would want to see working properly. The house was not in that shape when you first walked it. At the end, looking at the finished product made me think for a second, maybe I should keep this. It's a beautiful house with a lot of character. The full scope was a lot: painting (interior and exterior), carpeting, flooring, subflooring, bathroom and kitchen updates, a furnace and air conditioner, the roof, some window replacements, landscaping, some plumbing and electrical, and some ceiling and lighting updates. When you look at the list in total, it could be quite daunting for someone without the experience or who isn't there. Overall, EZE really helped make me feel at ease with the process, and I'm super excited with how everything turned out.

Q: What would you say were the benefits or results of working together?

I learned a lot. But beyond that, there was the benefit of the proceeds from the house. I don't want to go into specifics, but I'd say close to nearly double what a cash investor was willing to pay. That made it very worth going with EZE. The benefits far outweighed where I was before, so it was very easy to make that decision afterward.

Q: Up front we worked with a realtor, Heather, to estimate the scope of work, the budget, and what the house would sell for, and came up with an estimated range for your proceeds. I think it ended up higher than the high end of that range.

Yes — it exceeded on all levels, to put it simply. Definitely higher than the estimate. I appreciated that you gave a range of potential low and potential high to set my expectations. That always helps keep things grounded, and it worked out well.

Q: Why would you recommend EZE to others?

I would recommend EZE without a thought to anyone in a similar situation where you're overwhelmed, or you're in a house that needs work and you need help. It comes down to how easy it was to work with you — the contacts you had, the knowledge you brought to the table, the way you explained things, and the clear communication. We'd text back and forth sometimes, even in the evenings outside of a workday, and I appreciated how quickly you got back to me. There was never an uneasy moment, so if anyone asked me, I'd highly recommend EZE.

Q: Since you don't live in the area any longer, we recommended a realtor. What was your experience with her?

Heather was great — a wealth of knowledge. Everything worked out really well and she was great at communicating. We had some initial offers that fell through, more on the lending side of the buyer, but Heather was on top of it and kept me apprised of the situation and my options, and took time to explain things. Very happy with the outcome with Heather as well.

Thank you so much — it was a pleasure serving you and working with you. I appreciate it as well. Thank you.

Hi, my name is Carol Miller, and I heard about EZE with Ryan from an assisted-living facility where my mother is in memory care. Ryan came in and made his suggestions for what should be done to the house before selling — to make sure it was up to date, safe, clean, and all that — and made it very easy on me.

My experience with Ryan and EZE was awesome. He came in, I felt very comfortable. He was very personable and very professional, and did not make outlandish requests for expensive things — very cost-conscious and quality-conscious also. I definitely recommend using Ryan with EZE.

He made it very easy for me. I'd been dealing with the house for over two years and was kind of at my wit's end, so he came in and it was exactly what I needed at exactly the right time. So I definitely recommend it.

Good afternoon. My name is Michelle and I am a client of EZE. I was introduced to Ryan through an assisted living — we were visiting assisted livings for my father-in-law. He was in rehab after an extended stay in the hospital. He lives in a tri-level home that doesn't have a bathroom on the main floor, and we knew he couldn't go back there safely. He needed care — 24-hour, push-the-button, a nurse who would come and help him — and we weren't sure how we were going to make that happen, because he didn't have anything in his savings account. He was literally living paycheck to paycheck on Social Security, and unfortunately I think that's where a lot of families find themselves.

Assisted livings require a sizable deposit and the first month's rent, and we didn't have it — yet we knew he couldn't go home. So I reached out to Ryan, and he said, "I have a solution for you." They helped with that transition time. On the front end they helped us get him settled in assisted living, and there was never a break in his care. He went straight from rehab to assisted living. We didn't have to take him home and worry about him not being safe, and that was just such a gift to our family.

Then we needed to sell his home. Because my father-in-law has dementia, it had been really neglected — the home had not been maintained, and there was a lot of work that needed to be done for us to get top dollar. We were all consumed with his care; his medical needs were really high. So Ryan stepped in and said, "I've got you." He hired the contractors and met them at the house for walkthroughs. That meant I was free to take care of my family member while he took care of the house. We put our heads together and stayed very involved — I had a say in the colors and the flooring, so we were all unified on it, and the house looks beautiful.

The truth is we sold in the very first weekend that we listed it, and that is a testimony to excellent work. The house sold for way more than we ever expected. It was a smooth transition and really not stressful — Ryan would just say, "I've got this," and whenever something popped up he would take care of it. When it came time to close, everything went really smoothly, and all along the way there was great communication. Things were done in writing; things were clear.

I'll be honest — I thought a service like this could be a scam, and it was not. It was honest, legitimate, fair, and really a gift to our family, so we could take care of our loved one. Now we have the equity from his home that should cover his care for an extended amount of time, and we're very grateful for that. I really don't know what we would have done had EZE not come in and helped us in that transition. It was fast, and it was something I'd never done before; Ryan had the experience to walk us through it, and we're really grateful for that.

Hi, my name is Beth Doolittle, and I first heard about Ryan and EZE on a commercial on television. My husband has a couple of health problems, and we really needed to move because we had a tri-level with several sets of stairs, and it was too difficult for him to go up and down. Ryan said, "Well, we can do this." He gave us some numbers on how much he thought it would cost to rehab the house — which wasn't building walls or anything like that. It was basically brightening it up and spiffing it up, replacing carpeting and things like that. It wasn't all that involved — no building permits needed.

Ryan kind of held our hand along the way, because I needed it. If you're in a situation like we are — older, and we can't do everything to make our house more saleable — this is exactly what he did. He came in and said, "We're going to do this, this, and this," and they did it. It turned out really nice, and then the house was sold in three weeks. That was a real blessing for us. He had someone come in and do the work, discussed ideas on what needed to be done, and kept us informed about what was going on with the house. And they helped us move, which was a real blessing — that was not fun. I don't ever want to have to move again.

The benefit of the EZE services was that we didn't have to do all this ourselves — at our age, it's just too much, and with my husband's health problems there wasn't much he could do. It just needed to happen, and he made it happen. I really appreciate it. Anybody in a situation like ours — older and with some health issues and needing to move — I would definitely recommend using Ryan and EZE.

Besides helping us move into a condo-apartment, Ryan paid the moving fee and then paid our rent for a few months, which was very helpful. He even paid for our house insurance, which was surprisingly expensive for an empty house. We didn't have any out-of-pocket expenses at all, so that was very helpful. When you're older and don't always have a lot of money, you need help, and we really appreciated it.

Having firm deadlines really helped — our son and granddaughter were living with us, and getting them to move out was interesting. Ryan kept saying they had to be out by a certain date, and that gave them a good reason to move; our granddaughter still wants to live with us, but that's the way it is. Once we were mainly moved in, we could go back to the house and get the things we'd forgotten — until the door locks got changed and we couldn't go in anymore. I'm just glad it looks like the new owners are going to love and enjoy the house. We had a lot of memories there, and I'm hoping they make lots of memories too.

Hello, my name is George Cargo, and I just want to give you a heads-up on the experience I had working with Ryan. I never knew Ryan prior to this. It was my sister's house — I was asked to step in and take it over, and it was a learning experience, I'll put it that way. Ryan made it work a lot better. I was a little skeptical at first, obviously money-wise, because I didn't know the circumstances of the situation. The house was not paid for; she had passed away. I won't go into a lot of detail about why I was asked to do it, but I did, and I'm glad I did — and I'm glad I worked with Ryan doing it. He helped a lot.

There were a lot of issues with the house. Ryan made arrangements with the previous executor on updating it — and when I say updating, it was everything: flooring, a little electrical, plumbing (I think they replaced the toilets and sinks), countertops, a lot of painting, some carpeting, some hardwood floors, and a lot of detail work. After all was said and done, I was amazed at what the house looked like. It was very, very nice, and it definitely increased the value of the property. There were just a lot of little details he had to follow through on — it would have been a pain for me, because the little things all add up. I'm retired but still work part-time and take care of my own things and property, so Ryan coordinated everything with all the contractors — from having the dumpster there to the landscaping; he and I even did some work around the deck out back. It was a really good experience.

I really recommend him. Anybody who has questions can contact me and I'll tell them exactly how I felt about it. He did everything — you ask him about something, give him a call, and he'll check into it. There were little details, like molding around the doorways, and he followed up on all of it. That was one of the biggest things that impressed me — how he would follow up. He was very organized and willing to meet the needs of us, the family.

He actually helped out financially too. The house wasn't paid for yet, so he stepped in and followed up on making the mortgage payments until the house was sold — and of course we paid him back for that. I wasn't in a situation to step in and make house payments, and I had enough of my own problems with that place. He's very friendly and a very honest person, and I can't say enough about him. He did an excellent job. I was kind of leery and skeptical at first, but after working with him I would do it again in a heartbeat. It was fantastic.

There are a couple of things Ryan followed up on that were very important — critical, I'll put it that way. I remember the well cap had a crack on it. We talked to Ryan about it, and he got one of his people to come out and fix it — that saved a ton of money; we didn't have to put in a new well or a whole new cap. And the deck: because the buyers were going through a VA loan, the deck had to be less than a certain height from the ground (don't quote me on the exact number) so nobody could fall and get hurt. So Ryan and I spent a day out there — I brought my little tractor with the loader and we hauled a bunch of dirt, he brought out landscape timber, and we built a nice berm around it and raised the ground up. If you did fall, it would be less than two feet and into mulch. It looked very nice and saved us a ton of money. He and I did that one together — started in the morning and were there all day.

Hi there, this is an unscripted video endorsement for Ryan at EZE. I'm not one who usually puts stuff like this out, but I found this experience top-notch and I was truly in need of some help. I called Ryan out of the blue after reading about his good reputation online, and not only did he answer on the first call, but on a handshake he made the deal go down — helping my mom, who had a stroke, and putting down the monies in less than 24 hours. He came through like a champion and stood by my side the entire time.

We had a lot of ancillary expenses that came along with it, and he was fair — he did not overcharge for his services. He was sensitive to what mom's needs were and to what I'd put into mom's place but had run shy of what was necessary, and Ryan was sincerely there to save the day. I'm not usually a person who likes to post things online, but I'm willing, if Ryan has a customer who would like to talk to me via video or phone call, to back up what I'm saying.

Once again — Ryan at EZE, top-notch, hero of the day. Mom is now in assisted living, the house was sold successfully, and I can't thank him enough for all that he's done. Reach out if I can help.

Q: Could you give me your names?

My name is Jason Creeden. And David McCloskey.

Q: Why did you originally reach out?

We were thinking about moving and our house needed a lot of work, so we wanted to see what we needed to do to get rid of it.

Q: What did we do to help get your house ready for sale?

First off, I appreciate that you were honest — you came in and said, "We could buy your house, but it's worth more if we don't." Then you did some flooring, some painting, fixed a bunch of trim, and essentially took 14 years of a beat-up house and refreshed it so it looked brand new. Quite literally put a new coat of paint on it, and got us to the point where we were able to sell it for more than we thought it would even sell for — and got us to where we needed to go.

Q: What was the end result, and were there other benefits?

Like we said, we sold it for more than we thought we could. We were able to get it sold without having to deal with inspections, and we sold it in a weekend. You guys did a good enough job that we didn't have to worry about anything — in a time period where houses are starting to sit longer on the market and buyers aren't going crazy. Fantastic. Thank you.

My name is Juan Espinoza, and I first heard about Ryan through a website. The services he provided basically took care of everything I needed — fixing the house, managing the repairs, managing costs, basically everything. It was great because it was very hands-off for me, which is what I needed, all the way through to closing.

My experience was exactly how I hoped it would be — very hands-off. Ryan did a great job communicating throughout the entire process, even when things came up, which always happens when selling a house. He was there to support and took care of everything, so it was great.

I would definitely recommend him — a really honest guy, very good at communicating. I would definitely use his services again if I could.

Hi, my name is Brett Zabavski with Berkshire Hathaway HomeServices. I first met Ryan through a previous client of mine whose home I was getting ready to list and sell. She told me about Ryan and his company, and at the time I didn't know what to think. We had used a traditional sale — where you list the client's house and work with them — and this particular client fell into some hardships. Ryan was able to work through a process with her that not only saved her from losing her home, but had her walk through closing day receiving a check far, far more than she ever thought she would. It was just a great process.

At the beginning I was a little skeptical of how it all works. Ryan basically puts a lot out there on faith — that the home is going to sell and the client is going to do what they're going to do — and in the end everybody seems to be really happy. I've worked with them on several projects now, and the neat thing is that, now that I'm accustomed to working with Ryan, what he says he's going to do, he delivers — and to be honest, he over-delivers.

He does such a great job taking a client with a distressed property and getting it to where it looks like it's in pristine condition, which makes my job so much easier when it comes time to sell it. His clients have been very happy, so I would highly, highly recommend Ryan and his company at EZE.

My name is Jennifer Taylor, and I met Ryan after searching online for someone to help me sell my house. I reached out to him and he was quick to get back to me. Ryan helped me with selling my house and did many things for me — helping me tackle projects he thought would make the house more marketable. He organized and orchestrated contractors to come in and do a lot of the projects I needed, and he helped me list it for a reasonable price that helped it sell quickly.

The experience was actually very easy. It seems like it would be a complicated process, but it was very smooth — no hiccups at all. From the beginning all the way to the end, we were able to work through everything and get it done rather fast.

I would definitely recommend using Ryan and EZE, because it gave me the opportunity to sell my home for the most money. There were a lot of other options, but they would have actually cost me money in the long run — this allowed me to capitalize on my largest asset.